What devices are compatible with your products?
Our smart devices work with most smartphones (iOS & Android) and support voice control via Alexa and Google Home.
Do I need a hub to use these devices?
No, all our products work directly with WiFi—no hub required.
Are your products compatible with Saudi electricity standards?
Yes, all products support 220–240V, which is fully compatible with Saudi homes.
Can I control the devices when I am outside my home?
Yes, you can control your devices remotely from anywhere using the mobile app.
Does the app support Arabic language?
Yes, the app supports Arabic and English for easy use.
Is installation required for the smart plug?
No installation is needed. Just plug it into the socket and connect it to WiFi.
What can I control using the smart plug?
You can control lights, coffee machines, TVs, chargers, and other home appliances.
Does it support scheduling and timers?
Yes, you can set schedules and timers to turn devices on/off automatically.
Does the smart switch require installation?
Yes, it replaces your existing wall switch. We recommend a qualified electrician for installation.
Can I still use the switch manually?
Yes, you can control it manually or via the app.
What is a smart relay used for?
It is installed behind switches to make traditional devices smart without changing the switch design.
Is it suitable for all homes?
It depends on your wiring setup. We recommend checking with an electrician before purchase.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery across Saudi Arabia.
How long does delivery take?
Delivery usually takes 2–5 business days depending on your location.
Is there a warranty?
Yes, all products come with a 2-year warranty.
What if I need help with installation or setup?
You can contact us via WhatsApp or customer support—we’re happy to help.
